Privacy Policy

Last updated: 17/05/2025

1. Who We Are

This website is owned and operated by Craze Dog Training, an online dog training and behaviour service.

Our website address is: crazedogtraining.co.uk

You can contact us at: crazedogtraining@gmail.com

2. What Information We Collect

We may collect and process the following types of personal information:

Name and contact details (such as email address)
Payment information (only when purchasing products/services — securely handled via third-party processors like Stripe or PayPal)
Website usage data (via cookies or analytics tools like Google Analytics)
Any other information you voluntarily provide via forms, email, or sign-up boxes (e.g. training inquiries or newsletter subscriptions)

3. How We Use Your Data

We use your personal data to:

Respond to your inquiries or messages
Send emails about products, services, or content you’ve signed up for
Deliver digital products (e.g. ebooks, guides, courses)
Improve website performance and user experience
Comply with any legal obligations

We will never sell your data or share it for marketing purposes with third parties.

4. Legal Basis for Processing Data (GDPR)

Under the UK GDPR, we rely on one or more of the following lawful bases:

Consent – when you opt in to our emails or newsletters
Contract – when you purchase something from us
Legal obligation – for record keeping or tax purposes
Legitimate interests – for website analytics and business improvement, without harming your rights

5. How We Store & Protect Your Data

We store your data securely through trusted platforms such as:

Website hosting (e.g. WordPress, Wix, Squarespace)
Email marketing (e.g. Mailchimp, Flodesk, etc.)
Payment processors (e.g. Stripe, PayPal)

We take reasonable steps to protect your information, including password protection, SSL encryption, and limiting access to data.

6. Cookies

We use cookies to:

Understand how visitors use our site
Improve site performance and content delivery
Remember your preferences where applicable

You can manage or disable cookies in your browser settings.

7. Your Rights

You have the right to:

Access the personal data we hold about you
Request that we correct, delete, or limit the use of your data
Withdraw your consent at any time (e.g. unsubscribe from emails)
Lodge a complaint with a supervisory authority if you believe we are mishandling your data

To exercise any of these rights, please contact us at crazedogtraining@gmail.com.

8. Third-Party Links

Our site may contain links to third-party websites or services (like booking calendars, payment pages, or social media). We are not responsible for their privacy practices — please read their policies if concerned.

9. Changes to This Policy

We may update this privacy policy from time to time. The latest version will always be available on this page with the date clearly shown.

10. Contact Us

If you have any questions or concerns about this policy or how your data is used, contact:

Craze Dog Training

crazedogtraining@gmail.com

crazedogtraining.co.uk